Processing Times

Orders placed through our website are processed within 1-2 business days. We make every effort to get your package ready for shipment as quickly as possible.

Shipping Methods and Costs

1. Standard Shipping: This method takes 3-5 business days for delivery and is available at a flat rate of $5 within the continental United States. For Hawaii and Alaska, the rate may vary.
2. Shipping Days: To minimize the risk of melted products, we ship all orders containing body butters and other heat-sensitive items on Mondays only. This helps ensure that your products arrive in the best possible condition.

Shipping Restrictions

Please note that we currently only ship within United States. We apologize for any inconvenience caused if we are unable to deliver to your location at this time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your shipment.

Returns

We understand that occasionally you may need to return an item, and we want to make the return process as simple as possible. Please review our return policy guidelines below:

Eligibility

To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Unfortunately, we cannot accept returns for items that have been personalized or are considered final sale.

Return Procedure

To initiate a return, please contact our customer care team within 14 days of receiving your order. They will guide you through the return process and provide you with a return authorization number. Please ensure that this number is clearly marked on the outside of the package.

Return Shipping

The customer is responsible for the shipping costs associated with returning the item unless it arrived damaged or defective. We recommend using a trackable shipping service to ensure that your return arrives safely at our facility.

Refunds

Once we receive and inspect your returned item, we will issue a refund using the original payment method. Please note that it may take a few business days for the refunded amount to reflect in your account.